Everything leaves the house in one pipe
Toilets, showers, sinks and the washing machine all drain to one line that runs out to the tank.
Septic care
How your septic system works, and how to keep it working.
The short version Ryan gives at the lid. It's general guidance; your own system may differ, so ask him when he's there.
How a septic system works
The tank separates it into three layers
Heavy solids sink and become sludge. Grease and light solids float as scum. The liquid in between, the effluent, moves on. Bacteria break some of the sludge down, but not all of it. That's why tanks need pumping.
Effluent flows to a distribution box
The box splits the flow between the field lines. Some systems have a diversion valve here, or a pump chamber if the field sits uphill.
The leach field finishes the job
Perforated pipes in gravel trenches let the effluent soak into the soil, which filters it. If sludge or scum escapes the tank, it clogs the field, and a clogged field is the expensive repair.
Dos and don'ts
Keep the tank working between visits
Do
- Have the system inspected regularly and the tank pumped when it needs it, typically every three to five years for a household system.
- Spread out laundry loads and fix leaking toilets and faucets. Less water through the tank means better settling.
- Keep cars, trucks and heavy equipment off the tank and the leach field.
- Know where your tank and lids are, and keep a record of every pumping and inspection.
Don't
- Flush wipes (even “flushable” ones), paper towels, diapers, cat litter, cigarette butts or feminine products.
- Pour grease, cooking oil, paint, solvents or medicines down the drain.
- Plant trees or deep-rooted shrubs over the leach field.
- Rely on additives as a substitute for pumping.
General guidance adapted from the U.S. EPA's SepticSmart homeowner tips.
Diversion valves
If your system has two fields, it probably has a diversion valve
A diversion valve sends the effluent to one leach field or the other. Switching it on a schedule lets one field rest and dry out while the other works, which can add years to both. Valves are usually in a small box near the tank with a handle or a key on top. Some turn with a quarter turn, others use a removable key.
If you don't know whether you have one, where it is, or when it was last switched, ask Ryan during your next pumping. He'll show you.
Why maintenance matters
- A pumping costs a fraction of a new leach field.
- Sludge that's never removed eventually reaches the field and clogs it.
- Failing systems can back up into the house and contaminate groundwater.
- Pumping and inspection records help when you sell.
FAQ
Straight answers
Still wondering about something? Text Ryan. Reviewers say he's “very easy” to reach.
Text RyanDo you do septic repairs?
No, and that's on purpose. Ryan's Pumping Service does inspections and pumping only. Because we never sell the repair, an inspection report from us has no conflict of interest behind it.
How often should a septic tank be pumped?
The EPA's general guidance is to have the system inspected at least every three years and the tank pumped every three to five years. Tank size, household size and what goes down the drains all change that. Ryan can tell you what he sees in your tank when he's there.
How fast can you come out?
Reviewers regularly mention same-day and next-day visits. When you call or text, Ryan will give you an actual time. If something's backing up, call (408) 763-0914 and say it's an emergency.
Which areas do you cover?
Santa Clara, San Mateo, Santa Cruz, San Benito and Monterey counties, from our base in Gilroy.
Can you do the septic inspection for my home sale?
Yes. Real estate inspections are the core of the business. Send the property address, county and escrow date through the request form, or have your agent call.
What are your hours?
Monday to Friday 7 AM to 7 PM, Saturday 8 AM to 2 PM, closed Sunday.
How do I pay?
Credit cards are accepted. Ask about other payment options when you book.
Is it a problem if I don't know where my tank lids are?
No. Tell us when you book, and include any county records or a sketch if you have them.
Due for a pump-out?
If you can't remember the last one, you probably are. Call, text, or send a request.